Supernormal isn't the tool it was even a year ago. As of 2026-08-25, its own homepage no longer pitches it as a meeting notetaker first, it pitches an 'AI agent for agencies' that turns meeting recordings into finished client deliverables (slides, briefs, proposals, spreadsheets, images). It's still bot-free, still transcribes your calls, but the whole plan and pricing structure has shifted around a different job than CraftNote does. CraftNote (we build it, so take our side with that in mind) stays a focused, cross-platform AI meeting notetaker: transcript, summary, action items, on iOS, Android, Mac, Windows and web. This page compares both as of 2026-08-25, verified against Supernormal's own pricing and product pages plus its help center, not against older 'AI meeting notes' framing you'll still find in outdated reviews.
Overview
CraftNote
CraftNote is a bot-free AI meeting notetaker for iPhone, Android, Mac, Windows and the web. It records meetings and calls, in person or online, straight from your device, then produces a transcript, summary and action items with speaker labels, in 100+ languages. Free plan gives 10 uploads/imports and 2 hours of recording every week, on an ongoing basis, with no purchase required.
Supernormal
Supernormal is a bot-free desktop notetaker (Mac, Apple Silicon + macOS 14.4.1 or later; Windows 11 or later) that, as of 2026, has repositioned around turning meeting context into finished agency work, pitch decks, creative briefs, proposals, spreadsheets and images generated by an AI agent, on top of the underlying transcript and notes. Pricing is credit-based rather than a flat per-seat fee: Free is $0/month with 15 monthly credits (capped at 5/day); Team is $20/month for 50 monthly credits with unlimited daily use and rollover; Business is $40/month for 50 monthly credits plus SSO, audit logs and data-retention controls (per Supernormal's help center, 2026-08-25). What a 'credit' actually costs in meeting minutes is not defined by task type or length, Supernormal states usage 'will depend on the type and complexity of tasks performed.'
Feature Comparison
| Feature | CraftNote | Supernormal | Verdict |
|---|---|---|---|
| Core product focus | Stays a dedicated AI meeting notetaker: transcript, AI summary, action items, speaker memory. No deliverable-generation layer. | Repositioned in 2026 around an 'AI agent for agencies' that converts meeting context into slides, documents, spreadsheets and images for client work, the meeting note is now a means to a deliverable, not the end product. | ✓ |
| Bot-free recording | Records directly from the device you're using. No bot joins the call, on any platform. | Same approach, the desktop app captures audio locally. 'The Supernormal app takes notes from your computer. No bot joins the call.' | ― |
| Platform support | iOS, Android, Mac, Windows and web, all syncing to one account. | Mac (Apple Silicon, macOS 14.4.1+) and Windows 11+ desktop apps, plus mobile meeting capture added via the web app in v2.1.0. No dedicated native iOS or Android app as of 2026-08-25. | ✓ |
| Free tier | 10 uploads/imports and 2 hours of recording every week, ongoing, with calendar sync and 100+ languages included. | $0/month, 15 credits/month with a 5/day cap. Credits aren't pegged to a fixed number of meeting minutes, so the real free allowance varies by what you ask it to do. | ✓ |
| Paid pricing | Pro is $9.99/month, or $8.33/month billed yearly at $99.99/year (17% off), flat, per-user, no credit accounting. | Team is $20/month for 50 credits/month; Business is $40/month for 50 credits/month plus admin controls. Pricing is credit-based rather than a simple per-seat number, per Supernormal's help center (2026-08-25). | ✓ |
| Deliverable generation (slides, docs, spreadsheets) | Not offered. CraftNote produces notes, summaries and action items, not client-ready documents or presentations. | A core 2026 differentiator: AI Slides, AI Documents, AI Spreadsheets and AI Images generated from meeting content, built for agencies producing client work. | ✓ |
| Languages | 100+ languages with automatic detection, stated on CraftNote's own pricing page. | Third-party trackers report roughly 60 languages; Supernormal's own pricing and product pages do not publish a language count as of 2026-08-25, so this figure is unverified against the vendor directly. | ✓ |
| Speaker identification | Persistent Speaker Memory, identify a speaker once and CraftNote recognises them in every future meeting. | No persistent, cross-meeting speaker-memory feature is documented on Supernormal's site as of 2026-08-25. | ✓ |
| Integrations | MCP integrations (Linear, Claude, ChatGPT and more) on the Team plan. | References an MCP integration for connecting meetings to other tools, plus template-driven workflows for deliverables; a full third-party integration catalog isn't published in detail. | ― |
| Target audience | General-purpose: individuals and teams who want notes and action items from any kind of meeting. | Explicitly targets agencies and professional-services firms turning client meetings into billable deliverables (site claims 700k+ organizations use it). | ― |
Who Should Pick Which?
Choose CraftNote if…
Anyone who wants a straightforward, bot-free AI meeting notetaker, transcript, summary, action items, across iPhone, Android, Mac, Windows and web, starting from a genuinely free weekly allowance, without paying for or navigating an agency-deliverables platform they won't use.
Choose Supernormal if…
Agencies and client-services teams that want meeting recordings turned directly into slides, creative briefs, proposals and spreadsheets, and who work primarily from a Mac or Windows desktop rather than needing native mobile apps.